Merchant Controls

Overview

Ready-to-run and easy to use administrative tools provide merchants with advanced capabilities for marketing, reporting, catalog management, order handling, customer management, and the management of advanced pricing rules. Built in help and tutorials help get merchants moving quickly.

• Sales Order Management
• Site Configuration Panel
• Drag and Drop Client Management
• Product Management
• Marketing Tools
• Sales Reporting

Sales Order Management

• Active new order notifications send merchants emails right away to let them know new orders have been received. Notifications include links to the secure administrative interface for retrieving those orders.
• Color coded and sorted open order viewer makes it easy to view and sort orders in the various stages of fulfillment and processing.
• Real time email is sent to customer when order status is changed (if options is checked).
• Credit card protection warning feature displays when status is changed to billed, shipped, or closed alerting the merchant that the credit card number will be irretrievably encoded for protection of archives.
• If protected, the credit card # is encoded when changed to billed, shipped, or closed.
• Link for “view all open orders” reverts to main “open orders” menu.
• Printable packing slip feature.
• Printable order form.
• Link to email client provided in sales order form.
• Custom invoice numbers: merge online orders with back-end systems manually or automatically, this feature allows you to tie in a permanent reference to other order management systems.
• Updateable order form allows merchant or customer service representatives to modify orders.
• Closed orders can be searched by client name, order ID, invoice number (custom), or date range.
• Merchant can cancel orders.

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Site Configuration:

• Quick site configuration with easy to complete forms, built-in help explains field by field what you can do with the many options.
• Powerful and extensive validation prevents common errors.
• Enable or disable site wide features like inventory tracking, gift messages, display of related products, etc.
• Site color and stylesheet selection features.
• Options to configure the number of products that are displayed per page, etc.
• Settings to configure default sorting options.
• Setting for control of MiDAS session timeout.
• Payment processor selection.
• Warning in advanced settings section 'for advanced users, site designers and system administrators only' appears helping to avoid unintended changes to technical settings.
• Default product and category images as well as all built in button images and icons, etc. can be replaced from within this tool area.
• New custom system images can be added by advanced users.
• State/province maintenance. Built in list limited to areas where U.S. law applies, additional areas can be added by the merchant.

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Client Management:

• Easy to use drag and drop interface.
• Group Management: Add, edit, delete, and organize multi-level groups.
• Client Management: Add, edit, delete, and manage passwords and client information for users that have self registered or merchant created accounts.
• Assign a client to any group and/or to multiple groups.
• Easy to use WYSIWYG Email marketing campaign tool: Send groups or specific users rich multi-part emails from a graphical editor. Quickly load custom templates for powerful and effective email campaigns. Use coupon codes to enhance effectiveness.

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Product Management:

• Product editor: Add, edit, and delete (logical delete) products.
• Product sequencer: effects product placement in search results and category displays.
• Easy integrated product image management: Quickly upload new images, preview current images and instantly display (before uploading) newly selected images.
• Vendor associations: Products can be associated with a specific vendor for reporting or other purposes.
• Product's retail price, base price, and cost to retailer can be managed separately and each can be used as the basis for advanced user or group based pricing rules.
• Product specific shipping points.
• Product dimensions setup
• Unit of measure tracking
• Product active flag effects whether or not product currently appears on site, in searches, etc.
• Product Copier: Saves the product and copies all of the information to a new product form except for the images enabling rapid entry for similar products.
• Extensive built in validation
• Allows image uploads from local drives or network computers
• Intelligent notification appears if incorrect entry is made in any critical field.
• Taxable option: Products can be marked as taxable or non-taxable. The checkout process will take this into account when calculating tax or passing order information to a third party tax calculator.
• Variant Management: Allows you to set available options (size, color, etc.) and the specific values for each (large, small, etc.) as well as setting price modifiers for each so that you can make one option increase or decrease the overall cost of a product. These options are intuitively displayed on the front end for the shopper to select.
• Variant value sequencer: Determines priority in drop-down list on front-end of site.
• Variant default value: Controls the pre-selected value that will appear by default in the drop-down field on front-end of site. This allows you to pre-select the most popular options and save your customers the trouble.
• Custom text attributes: This option allows shoppers to enter custom text to be related to a specific item.
• Related product management: Add, edit and delete relationships between products. Useful for up sell and cross sell.
• Set quantity on hand and other inventory settings and MiDAS will track the inventory levels as your products get ordered, if inventory management is enabled site wide.
• Setting minimum quantity will generate re-order alerts when inventory levels fall below defined product specific thresholds.
• Set lead time to allow MiDAS to tell your shoppers how long it will take to get out of stock products. Recover chances of getting orders for out of stock items and maintain critical customer expectations.
• Product Category Mapping: Intuitive tool, with built in search, used for associating products with specific categories.
• Related Product Map: Allows the merchant to easily and quickly relate products to other products allowing merchants to accomplish cross-sell, up-sell and the suggestion of alternative products.
• Related Category Map: Tool for the mapping of categories that should be related to other categories.

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Marketing Tools

• Graphical EMAIL Campaign Tool: MiDAS built-in email distribution tool includes an easy to use graphical interface for the creation and modification of email marketing. A rich template feature allows end-users to open and modify sophisticated "designer created" templates so that marketing personnel can deliver graphically stunning email campaigns with ease.
• Discount Incentives: Creating customer loyalty is a lot easier to do when you reward your customers for coming back. With discount incentives you can alert customers or groups of customers to custom-tailored offerings available only to them.
• Timed Promotions: Turn slow days into go days with "Crazy Tuesdays", or run a weekend special on business goods, or offer a 3 day only unbeatable deal. With MiDAS you can create set-it-and-forget-it promotions that start and stop on the exact time and date you specify.
• Coupon Codes: Create visitor incentive with coupon codes. Coupon codes make all forms of advertising far more effective, and MiDAS enables you to easily take advantage of this proven means of driving customer orders.

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Sales Reporting

• Sales By Whatever: View product sales by top selling product, biggest spending customers, view a specific date range, or review the results just about any way you would want to with MiDAS built-in report suite.
• Export Features : Want total control over your client list? Want to send traditional postcards to your online client base? MiDAS makes it easy with full open access to MiDAS stored client information, with a secure "export to Excel" function, you are on your way to the printers in no time.

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